Our customers' trust is of the utmost importance to us. That's why we at OKTA have created the Guarantee Programme to control the quality and quantity of fuel at OKTA-branded petrol stations.

 

A mobile laboratory, managed by a specially trained team of independent inspectors, conducts regular unannounced checks throughout the OKTA retail network. The programme starts with a volumetric inspection of the dispensers. The next step is a qualitative check, which involves determining the specific density and temperature of the fuel tested. This is followed by the final part of the procedure, which is sampling. Sampling is the process of taking samples for additional verification of the fuel's qualitative characteristics in an appropriate accredited laboratory. Fuel quality analysis is carried out at the service station itself, but also under laboratory conditions, which guarantees the reliability of the sample and the tests.